Policy status — proprietor confirmation required
This is a draft for proprietor review. Final refund eligibility, deductions, request deadlines and processing timelines have not been supplied and are not promised by this page. Obtain written terms before paying for any service.
Website inquiries
Submitting an online inquiry is free. This website has no checkout or payment collection, so no website payment is available to refund.
Paid consultancy
For a separately agreed paid service, the signed or written service agreement must specify cancellation conditions, completed-work charges, any third-party costs and refund eligibility. A rejection by a bank, insurer or authority does not by itself establish a refund entitlement.
Making a request
Use the contact form and select Refund / cancellation inquiry. Include your service reference and a short explanation. Do not include full card numbers, bank credentials or sensitive payment information. You can also contact the registered office.
Review and resolution
The firm must review the agreed scope, payment evidence and work performed before confirming a decision. There is no published guaranteed response or refund processing time.
Your rights
Nothing in this draft is intended to exclude rights available under applicable law. Confirm final commercial terms with the proprietor.